Get in Touch With Us

Got a question about something you've read on toolboxmurders.co.uk, spotted an error, or want to suggest a bookmaker for us to look at? This page covers how to reach the team behind Non Gamstop Bets and what you can expect once you do.

The Best Way to Reach Us

Email is the quickest route to a real answer. Drop us a line at [email protected] and a member of the team will read it — there's no automated reply standing in for a genuine response. We aim to get back to most messages within a couple of working days, though it can take a little longer if we're mid-way through updating our reviews or checking a new operator.

A short note on what your message is about helps us route it to the right person straight away. If you're asking about a specific bookmaker, mentioning the name (and, where relevant, the offer you're referring to) saves us going back and forth.

What You Can Get in Touch About

• Questions on our reviews — if anything about how we've described an operator, a welcome offer, or a market on this site isn't clear, ask us directly.
• Corrections — betting sites change their promotions, odds boosts and terms fairly often. If you spot something on our pages that looks out of date, we want to know so we can check and update it.
• Suggestions for coverage — if there's a betting site not on GamStop you think we should be reviewing, or a topic — such as a particular sport, payment method or feature — you'd like us to write about, tell us.
• Partnership or business enquiries — if you represent an operator or an affiliate network and want to discuss working with us, introduce yourself and set out what you have in mind.
• General feedback — whether something on the site worked well for you or fell short, we read every message and it genuinely feeds into how we cover this space.

What Happens Once You've Written In

Every message goes to a person on our editorial team, not a script. We check what you've raised, look at the operator or page in question if needed, and reply with a proper answer rather than a template. If your enquiry needs more digging — say, a check on current bonus terms at one of the sites we cover — it may take a bit longer, but we'll follow up rather than leave it hanging.

For readers wanting to compare bookmakers before getting in touch with a specific query, our overview of Best Non GamStop Casinos 2026 is a useful starting point for how we approach ranking and reviewing operators more broadly.

Before You Ask: A Few Things Worth Knowing

Some questions come up often enough that it's worth addressing them here rather than making you wait for a reply:

• We don't process bets, payments or accounts. Non Gamstop Bets is an independent information and comparison site. If you have a query about a deposit, withdrawal or an existing account, that has to go to the bookmaker directly, not to us.
• We can't change an operator's terms. Welcome offers, wagering requirements and market availability are all set by the individual betting sites, not by us. If something in an offer looks unclear, we're happy to help you understand it, but we can't alter it.
• Age and eligibility rules still apply. Everything on this site is intended for readers aged 18 and over. If your message concerns account verification or age checks at a specific bookmaker, that's a matter for the operator's own processes.

Keeping Our Content Honest

Reader feedback is one of the main ways we keep our reviews accurate — offers, odds and features at non-GamStop bookmakers can shift without much notice, and we rely on a mix of our own checks and messages from people actually using these sites to stay on top of that. If something you've read here doesn't match what you found on an operator's site, please tell us; it helps us keep toolboxmurders.co.uk useful for the next reader as well.

Thanks for taking the time to read this far. Send us a message whenever you have something worth raising — we'd rather hear from you than have you guessing.